Refund & Cancellation Policy

14-day refund

If Pro is not right for you, you can ask for a full refund within 14 days of the purchase date. This applies to the first payment of a monthly subscription and to lifetime licences. No questions asked for a first purchase.

How to request a refund

1. Email quietmooringsoftware@gmail.com from the address you used to buy, with the subject “Refund”.
2. Include your order or receipt number from the purchase email.
3. We aim to reply within 5 business days. Approved refunds are issued through our Merchant of Record, Dodo Payments, to your original payment method. How long it takes to appear depends on your bank or card issuer.

When a refund is issued, the Pro licence for that purchase is deactivated.

Renewals

Monthly renewals after the first payment are generally not refunded, but you can cancel at any time to stop future charges. If you were charged for a renewal you did not intend, email us within 14 days of that charge and we will review it.

How to cancel a subscription

• Use the manage-subscription link in your purchase receipt email, or
• Email quietmooringsoftware@gmail.com and we will cancel it for you.

Cancellation takes effect at the end of the current billing period; Pro stays active until then and you will not be charged again.

Exceptions

We may decline refunds in cases of clear abuse, such as repeated purchase-and-refund cycles. This does not affect your statutory rights.